There is a processing period of 3-5 days, then there is a shipping period of 3-4 days.

Wash hair extensions every 7 to 14 days with lukewarm water. Condition hair for 5-10 minutes, then rinse. Detangle extensions from ends to root. Air dry or blow dry on cool or low heat. Make sure to wash all product out of hair extentions before styling. Do not overload hair extentions with product, this will cause hair to be stiff and or oily. For the best hair color results, go to a professional. At night cover hair with a silk scarf/bonnet. To get the best results of the hair as possible, treat hair with such care as if it were your own.

The Luxe is 100% unprocessed virgin hair that can be bleached or dyed.

There is an absolute NO RETURN OR EXCHANGE policy on hair.